haloplane uses the third-party service providers listed below to deliver the platform. This list is maintained in accordance with our Data Processing Addendum and is updated as our vendor arrangements change.
These subprocessors process customer content submitted to the haloplane platform in the course of delivering the service.
| Subprocessor | Service | Data processed | Location |
|---|---|---|---|
| Amazon Web Services, Inc. | Cloud hosting, LLM inference (Amazon Bedrock), object storage (Amazon S3)Application runtime, model inference, observation archive | Customer content submitted to the platform, prompts and model responses, observation records | United States |
| Firecrawl | Live web retrievalSearch, scrape, and crawl for research workflows | Public URLs and search queries submitted by the platform on the customer’s behalf | United States |
| Novu Inc. | Transactional email and notification orchestrationAuthentication emails, product notifications | Recipient email addresses, notification content | United States |
| Stripe, Inc. | Payment processing and billingInvoicing, payment collection | Billing contact name, email, company, and payment method details | United States |
Change notifications. We will provide at least 30 days’ prior notice before engaging any new subprocessor or replacing an existing one, in accordance with our Data Processing Addendum.
To request notification of updates, contact us at the address on our contact page.